Privacy Policy

Visa Centre Cambodia is operated by Asia Visa Centre (AVC). This policy explains what personal data we collect, how we use it, and how we protect it when you make an enquiry or engage us for visa or migration services.

**What we collect.** Contact details you provide through an enquiry or contact form (name, email, phone); information you share about your visa or migration situation; and, if you engage our services, the documents needed to prepare and lodge your application — passport details, financial evidence, supporting certificates and similar records.

**How we use it.** To respond to your enquiry, assess your situation, prepare and lodge your visa application with the General Department of Immigration or the relevant Cambodian authority, and communicate with you about your case. We do not use your data for purposes unrelated to the service you've asked for.

**Who we share it with.** Only the Cambodian government authorities and, where relevant to your specific application, third parties such as translators or document-legalisation bodies directly involved in processing your case. We do not sell personal data, and we do not share it with third parties for marketing purposes.

**How we protect it.** We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. Application documents are handled only by staff working on your case.

**How long we keep it.** We retain your data for as long as necessary to provide the service you've engaged us for and to meet any legal or regulatory obligations that apply to that service, after which it is deleted or securely archived.

**Your rights.** You can ask us what personal data we hold about you, request a correction, or ask us to delete data we're not legally required to retain. Contact us directly to make any of these requests.

**Cookies.** This website may use basic cookies to support core functionality, such as remembering your enquiry-form progress. We don't use them for third-party advertising tracking.

If you have questions about this policy or how your data is handled, contact us directly.